FINERGY
Website Terms
This is the website privacy notice of FINERGY Limited. In this document, “we”, “our”, or “us” refer to FINERGY Limited.
We are a New Zealand registered company (Company No. 6217467).
Our Registered office is at Level 1, 1 Jervois Road, Ponsonby, Auckland 1011, New Zealand.
This notice outlines our policy about the information that we collect from you on this website. It covers both information that could identify you and information that would not.
We are extremely concerned with protecting your privacy and confidentiality. We understand that all users of our website are quite rightly concerned to know that their data will not be used for any purpose unintended by them, and will not accidentally fall into the hands of a third party.
Our policy is both specific and strict. It complies with New Zealand law. If you think our policy falls short of your expectations or that we are failing to abide by our policy, please tell us. You can contact us here at: support@finergy.co.nz.
1. Your information
This includes basic identification and contact information, such as your name and contact details that you provide when completing a form on this website.
This information is used to answer your query, to provide you with the services which you request, and for marketing and communication purposes. For example, if you use our contact page to request general information, or to book a website consulting session. This information may also be used to send you information about FINERGY services and promotions. You can opt out at any time using the unsubscribe function on email correspondence you receive from us, or by contacting us at support@finergy.co.nz.
2. Requesting your information
Should you want to request the information we hold about you, please contact us at support@finergy.co.nz or by calling 027 669 9920.
3. Authorisation
Only authorised employees or contractors engaged by FINERGY are allowed to view the information you share on this website.
We do not sell your personal information. We may share information with trusted service providers who help us operate our website and deliver our services, such as website hosting providers, email communication platforms, analytics providers, and scheduling or form software. These providers are required to keep your information secure and use it only for the services they provide to us.
4. Statistical Information
We collect information that does not identify you personally (i.e. is not identifiable to you individually) through Cookies and through Google Analytics. This information is used to help us improve the website experience for our visitors.
Cookies are small text files that are placed on your computer's hard drive through your web browser when you visit any web site. Cookies enable our web server to identify you to us, and to track your actions and the pages you visit while you use our website. The cookies we use may last for a single visit to our site (they are deleted from your computer when you close your browser), or may remain on your computer until you delete them or until a defined period of time has passed. You can turn Cookies off using your browser settings at any time.
The information Google Analytics collects about your visit to our website includes data such as the date and time you visited, the pages you visited, the type of device and browser you used, and similar information about your visit to our website. This information does not identify you personally and is used for website performance and audience analysis.
5. Re-marketing
We may use re-marketing from time to time. This involves Google, Facebook (Meta), LinkedIn or some other supplier serving to you an advert for our services.
6. Data and Hosting
Our website is hosted in Sydney, Australia. We also use technology platforms that may be hosted outside New Zealand (for example, email communication platforms). As a result, information collected in New Zealand may be stored or processed in other countries. Where this occurs, we take reasonable steps to ensure your information is protected by safeguards comparable to those required under New Zealand privacy law.
7. Use of technology in our services
To help deliver efficient, high-quality marketing support, we sometimes use technology tools including automation and artificial intelligence (AI) to assist with internal processes like content editing, communications, and workflow management.
These tools support our work, but do not replace human judgment. Any content or communications generated with the help of AI are reviewed by our team to ensure they meet our standards for quality and accuracy.
We do not use client data to train AI tools, and any personal information processed through our systems is handled securely, in accordance with our Privacy Policy.
If you have any question regarding the above Policy, please contact us at support@finergy.co.nz or 027 669 9920.
If you have a privacy concern that we have not been able to resolve, you may contact the Office of the Privacy Commissioner at www.privacy.org.nz.
Last updated: February 2026
